Nurturing Your List
Email works, and it works well.
Email is one of the most powerful marketing channels, and
it’s getting better all the time.
It's the most effective channel because it gets results—and
that means it can deliver ROI (return on investment). It’s also the most
personal and targeted way to reach your audience, so you know what they want,
when they want it and where they live. Email allows you to measure how well
your campaigns are performing, making sure that every dollar spent is working
hard for you in return. Finally: email offers unmatched scalability as an
outreach tool—you can easily manage large volumes of contacts without breaking
a sweat!
Don't force people to join your email list.
There is a fine line between wanting people to sign up for
your email list and FORCING them to do it. If you make them feel like their
data is being collected and sold or that they are being spammed, they will
leave your website immediately. You want people to trust you enough so that
they’ll share their email address with YOU instead of someone else; otherwise,
you won’t get any information from them in the first place.
- Don’t force people to join your email list (or at least don't make it obvious). Make it easy for visitors who want more information about what you have to offer by allowing them to sign up easily on their own terms – using a button or link that says something like “Sign Up for Our Newsletter” or “Get Updates On Our Latest Deals."
- Tell
people that signing up doesn't mean they'll be spammed. If there's
anything worse than getting an unwanted message in one's inbox, it's
getting ten unwanted messages! Make sure that when someone signs up for
your newsletter, he knows exactly what kind of content will arrive in his
inbox each week—and how often he'll receive it!
Make it easy for people to join your email list.
Make sure your call to action is easy to find. If you’re
asking people to join your email list, make sure that they know exactly how
they can do so.
Help them out by using a clear, simple, and direct signup
form. By making it easy for people to join, you’ll encourage more people to
sign up and stay connected with you. This can be as simple as including an
email address field in your newsletter subscription box or having a link that
simply says “Subscribe here” at the bottom of every blog post.
Segment your list to ensure you are sending highly
contextual content.
Email segmentation is a good way to create a more
personalized experience for your email subscribers by sending them marketing
messages that are relevant to their interests, demographics, and purchase
history. It's also an effective way of achieving higher open rates and
click-throughs.
Segmentation can be achieved through any number of methods,
but one of the most common ways is by using data collected from past purchases.
If you know that customers purchased a specific product in the past, then it
may be worth segmenting your list into two groups: those who bought the product
and those who did not buy it yet. You could then send out two different emails
containing content related only to those products: one encouraging customer who
have already purchased this item to review or share their experience with
friends (and maybe even try another one!), while another one promotes sales on
other products similar but unrelated items like why they might need this item
in their home etc...
Personalize emails through automation rules.
Automation rules allow you to send emails based on specific
actions by your subscribers. For example, you can create an automation rule
that sends a welcome email to new subscribers who have opted into your list and
set their subscription preferences. You can also create an automation rule that
sends a thank you message to existing subscribers when they refer someone else
to purchase from your store. This way, if someone buys something from your
store after being referred by one of the people on their list, then all those
people receive a thank-you message in their inboxes!
Automation rules are great for personalizing emails and
increasing engagement with subscribers (the more engaged they are with what
you're sending them, the more likely it is they'll buy something)!
Craft subject lines that stand out in a crowded inbox and
make people want to open your emails.
You want to use a subject line that stands out in a crowded
inbox, but it can be hard to know what works. We've found that the best way to
stand out is by crafting subject lines that are personal, relevant and clear.
Personalized message:
Personalized messages are more likely to be opened than
non-personalized ones according to an eye tracking study conducted by MailChimp
(which we've used for this article). Use your subscriber's name if possible—but
don't go overboard! Only include their first name or last name (or both), not
initials or nicknames. If you don't know their name, try "Dear [subscriber
type]," like "Dear fellow writer" or "Dear reader."
Relevant content:
When people see something interesting, they're going to want more information about it—make sure you include that in your title, so they know exactly what they'll get when they click on the link! For example, instead of calling an email "Introducing our new podcast," call it something like "Listen now:
The latest episode of our podcast!" Clear action:
Make sure there's no ambiguity in the title of your email
and make sure it calls out clear actions people can take after reading (and
opening!) the message. This will help ensure that those who open actually read
through until the end since there will be no guessing involved about what comes
next--just follow along!
Write engaging emails with content that will help you
build a relationship with readers.
To build a relationship with your subscribers, you need to
give them content that helps them and is relevant to their interests.
Here are some things you should keep in mind:
- Make
sure the content is relevant to your audience. If you're writing an email
about how to use social media for business, then don't send something
about how to train your dog. The same thing goes for all types of
content—don't send something out of left field!
- Make
sure the content is interesting and engaging. This goes without saying,
but if people aren’t reading what you write, they won't come back again
after receiving their first email from you or join your list in the first
place!
- Make sure the content is well-written (and proofread). There's nothing worse than getting an email full of typos! And even though we all make mistakes now and then (like I did just then), it's important that we do what we can as marketers when sending out emails so as not ruin someone else's experience with our brand name :)
Double check everything before you send an email out
(especially links, subject lines and grammar).
When you're sending out emails to your list, you want to
make sure everything is perfect. The last thing you want is for someone to get
an email from you that has a broken link in it, or a subject line that's
unclear. When people see things like this, they'll be much less likely to open
future emails from you or even unsubscribe if they're not getting what they
need from your content.
So before sending out any email campaigns and newsletters,
check each and every link (both internal and external) as well as all the
formatting (headers, lists, etc.). If something looks odd or off at all—fix it!
This will save time in the long run because no one wants to spend hours trying
figure out why their newsletter isn't displaying properly on their mobile
device after reading through loads of articles about how important it is for
businesses to adapt today's technology trends…
Email is the most effective marketing channel out there,
but only when done in a way that nurtures existing relationships while building
new ones.
Email is the most effective marketing channel out there, but
only when done in a way that nurtures existing relationships while building new
ones.
Email is a great way to nurture existing relationships
because it's personal—it’s sent directly to someone and can be read at their
leisure, which makes it feel like an intimate conversation between friends.
It’s also a great way to build trust and loyalty by showing
customers that you care about them as individuals or members of your community
(and not just as "leads").
By making yourself available via email, you'll show
customers that you're willing to go above and beyond for them—and what better
way than by being accessible?
Grab your free copy of my ebook on Nurturing Your List and Building Relationships
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